CP and Navegante cards - Urgent delivery
Navegante Card
- Non-urgent issue - 10 working days, at any ticket office;
- Urgent Issue - within 24 hours, on the working day following the request, only from the ticket offices at Lisbon Santa Apolónia Station: working days: 06h00-22h00
CP Card:
- Non-urgent issue - 15 working days, at any ticket office;
- Urgent Issue - within 72 hours, on the 3rd working day following the request, only from the ticket offices at Lisbon Santa Apolónia Station: working days: 06h00-22h00
Prices
- Normal Profile: Non-urgent issue - €6.00 | Urgent issue - €12.00
- Free Student Profile (Under 18 and Under 23) and Gold Card: Non-urgent issue - €3.00 | Urgent issue - €6.00
Please consult the customer care line for further details. National calls: 210 900 032 (Price of a call to the fixed network according to your tariff) or 808 109 110 (Price of a local call according to your tariff, with a maximum of €0.07 + VAT for the first minute and €0.0277 + VAT for each subsequent minute on weekdays from 9 a.m. to 9 p.m. or €0.0084 + VAT from 9 p.m. to 9 a.m., weekends and public holidays, as defined by Anacom), or CP Customer Assistance Offices and Ticket Offices.
